A first line of support
for every Odevo community
that never goes on hold.
IntellAgent retires the old robotic phone tree and replaces it with a lifelike AI companion that thinks, talks, and gets things done for homeowners, boards, and property managers — across every Odevo US operating company and every association under management, around the clock, by voice or text.
A super-agent that handles
nearly everything.
IntellAgent digests every Odevo OpCo's governing documents, association rules, vendor lists, and resident FAQs — then serves every homeowner and board member with the depth of your best community manager, instantly and at scale across every property under management.
Lifelike conversation
A thinking AI representative that understands intent and responds naturally — no menus, no "press one for billing," no dead ends.
Dues & assessments, done
Accept dues, special assessments, and one-off payments by card or ACH, read back balances and ledger detail, and confirm every transaction.
Recurring autopay
Enroll homeowners in monthly, quarterly, or annual autopay so they never miss a due date — set up and confirmed in the same conversation.
Maintenance & work orders
Take maintenance requests end-to-end, route them to the right vendor or on-site team, and keep homeowners updated through resolution.
eStatements & resends
Deliver dues statements and ledger copies by SMS or email, and resend any document on demand — coupon books included.
Secure stored payments
Safely store a homeowner's payment method — only with explicit authorization — for frictionless future dues and assessments.
Outbound that works
Place dues reminders, delinquency outreach, ARC decisions, and community notifications — and schedule call-backs with managers.
New homeowner onboarding
Welcome new owners, capture contact details and emergency info, walk them through CC&Rs, and send forms out for signature.
Multilingual by default
Speaks every Odevo community's languages fluently and switches on the fly — serving the full resident base without extra staff.
INTELLAGENTKNOWLEDGE
It learns the Odevo playbook — then answers like it wrote the community handbook.
Feed IntellAgent every OpCo's governing documents, CC&Rs, rules & regulations, vendor lists, resident FAQs, and websites. It ingests all of it and becomes a super-agent that answers from your own material — accurately, in context, every time, for every association under Odevo management.
- 📚Resident FAQs & help centerEvery common question answered instantly, word-perfect to each association's rules — not generic guesswork.
- 💳Dues, assessments & ledgerBreaks down dues, special assessments, late fees, and ledger detail the way your best community manager would.
- 🛠️Maintenance & how-toWalks homeowners through reporting issues, ARC requests, and amenity bookings step by step.
- 🌐OpCo & community websitesDigests every Odevo OpCo and association site so it can speak to anything a homeowner finds online.
- 📜CC&Rs, bylaws & policyUnderstands the fine print — covenants, restrictions, fines, and disclosures — and applies it correctly.
Your old IVR can't do this.
Press 1. Press 2. Hold.
- Rigid menus that frustrate homeowners before they help
- Robotic and lifeless resident experience
- Routine and scripted with limited capabilities
- Zero real-life understanding and thinking
- Limited language coverage with zero language detection
- No memory, no context, no follow-up
Just a conversation.
- Understands the real question and reasons through it
- Takes dues & assessments, sets up autopay, enrolls eStatements
- Open 24 hours, 365 days — no hold times, ever
- Fluent in your residents' languages
- Logs maintenance requests and routes them to the right vendor
- Learns each OpCo and association and amplifies your live team
Watch a payment happen
inside the conversation.
- 01Balance & payoff — current due, next due date, and full payoff amount, read back clearly.
- 02Pay by debit or eCheck / ACH — captured, confirmed, and processed with a reference number.
- 03Store · autopay · go paperless — offered right after payment, enrolled on a yes.
We do all the work.
IntellAgent bolts onto the ERPs and community management tools each Odevo OpCo already runs — Vantaca, Cinq, and the rest. Connect by API or a simple data file. For card and ACH processing, we integrate with your current providers — or set up new merchant services. Your teams do the easy part: saying yes.
API or data file
Two simple integration paths into every ERP across every OpCo. We handle the build, the wiring, and the testing end to end.
Your processors or ours
Keep your existing card and ACH providers, or let PayNimble issue fresh, association-friendly merchant services.
Trained on your world
We feed every OpCo's sites, governing docs, and resident knowledge in — IntellAgent does the rest, 24/7/365.
Put an Odevo community manager
in every homeowner's hand.
Hear Jessica live, see a real dues payment run start to finish, and find out how fast IntellAgent can go to work across every Odevo OpCo and association in the US.
Payments know-how. Tech to match.